Witopia PersonalVPN review: Good speeds, good service, and an improved app
At a GlanceExpert’s Rating ProsReasonably pricedFast servers in many locations around the worldGood for power users and novicesConsNot a lot of extra or specialized featuresTiered pricing has odd choices for premium featuresOur VerdictWiTopia has some good speeds, an easy way to choose your preferred VPN protocol, and an even easier way for novices who just…
Tiered pricing has odd choices for premium features
WiTopia has some good speeds, an easy way to choose your preferred VPN protocol, and an even easier way for novices who just want to secure their Wi-Fi to connect. It’s also reasonably priced at $50 to $70 for a year, though the current iteration of the Windows desktop program needs a little work.
Data authentication: per-user 4096-bit certificate
The last time I looked at PersonalVPN from Witopia I was impressed with parts of the service, but found its app to be lacking. It was just so ancient looking at the time and in bad need of overhaul. Since then Witopia has made up for that shortcoming with a new app that is modern and easier to use.
Note: This review is part of our best VPNs roundup. Go there for details about competing products and how we tested them.
Features and services
The new app is typical of the current crop of VPNs. It’s a single-panel, mobile-style app with a large Connect button as the focus. Below that is the current country connection and the IP address of the VPN server to be used. There are also two buttons: Smart Location and Choose Location. The former automatically chooses the best VPN connection based on speed, while the latter lets you choose a specific country.
In the upper-left corner a menu “hamburger” button takes you to the country location section, as well as preferences, and a diagnostics tool for support help.
The country location screen has three tabs: All, By Region, Custom. The latter is for custom gateways that you create with the help of Witopia staff. In addition to selecting by country there are two streaming servers for U.S.-based streaming services such as Netflix and Disney Plus.
Dipping into preferences, you have the standard items such as the options for auto-connecting the VPN when your PC starts up and automatically reconnecting if there’s an accidental disconnect from the VPN. There’s also a kill switch, and IPv6 leak detection. Speaking of DNS, there’s also a section where you can choose to use Witopia’s DNS (the default), as well as set your own DNS servers, or use your PC’s default DNS server settings (most likely your ISPs).
For those who’d like to choose their own protocol, PersonalVPN has a number of options. For higher-paid plans (Pro and Premier) you can use OpenVPN and choose the level of encryption (AES-128 or AES-256). IKEv2 using 256-bit AES is also available (the default for Basic plans), as well as a “stealth mode” for obfuscating VPN traffic (another Pro and Premier feature). Finally, there are lesser-used options including IKEv1, L2TP over IPSec, and PPTP. Unless you have reason to use them, most users should stick with OpenVPN and IKEv2.
PersonalVPN includes three tiers: Basic, Pro, and Premier, priced at $50, $70, and $100, respectively, for a single year. There are also cheaper options if you sign up for two or three years. The Pro and Premier tiers include the previously mentioned protocol options, added security such as a unique per-user 4096-bit certificate, and customizable encryption options. Premier adds to this with features for using the VPN via your router or setting it up with devices such as smart TVs and consoles.
All VPN plans allow for five simultaneous connections, and there are no limits on bandwidth or speeds.
Witopia’s PersonalVPN accepts payment via PayPal and credit cards.
In addition to the basic VPN plans, Witopia also sells specialty routers that include built-in VPN service. The company also has an email encryption service called Secure My Email that’s for email accounts from major providers including Gmail, Yahoo, and Outlook.com.
For my tests, I used the default OpenVPN settings for a PersonalVPN Pro plan. I tested the VPN multiple times over three days using five different locations, and in the end the VPN maintained a base speed of 33 percent. That average speed is quite a bit lower than the 43 percent the last time I reviewed the product, a drop of about 23 percent. The speeds were brought down by slightly poorer performances in Japan and Australia. Tests for the UK, Germany, and the U.S., however, were outstanding. Even the Japanese and Australian speeds were quite good on some days. The biggest problem seemed to be that the VPN had