In context What ToS agreements, EULAs and privacy statements have you read? None of them? None? None Although TS readers are more likely to be in the 10th percentile, 91 percent of average consumers don’t read online service agreements.
Congress has proposed legislation that would require online companies to post a summary of their terms of service (ToS) agreements on their websites. The bipartisan legislation is known as the “Terms of-service Labeling Design and Readability Act” TLDRAct .. Representative Lori Trahan and Senator Bill Cassidy sponsored it.
Trahan believes the proposed law will make consumers more comfortable in evaluating the terms of legally binding contracts for websites and services. A 2017 survey showed that 91 percent of consumers agree to service contracts without reading them because they are too long and filled with legalese. Indeed, another study from 2008 revealed that it would take an average of 76 workdays to read all of the ToS and other legal documents they agree to when conducting business online.
” Users shouldn’t have to read through pages of legal jargon on a website to understand how their data will use,” stated Senator Cassidy. It is time for companies to give a concise summary of their terms. “
The summary statements will provide consumers with transparency about data collection, including how data is used and shared. The summary statements will also provide information about how users can remove their personal data. The summary should also include information about whether the contract requires that the user give up any legal rights to their content, or legal remedies such as arbitration or class action filings.
“Consumers should be able to make informed online decisions for themselves and their families,” stated Senator Lujan. “Rather than inform, too many companies use long and complicated Ter